Privacy Policy

1. Who We Are

Navbuz Inc. ("Navbuz", "we", "us", or "our") is an AI-first digital studio that builds mobile apps, web products, and AI-powered automations. We develop and publish applications available on the Google Play Store and the Apple App Store, as well as web-based digital products and intelligent workflow solutions.

For questions about this policy, contact us at navbuz@gmail.com.

2. Information We Collect

2.1 Information You Provide Directly

• Account information: name, email address, and password when you create an account in one of our apps.
• Communications: messages you send us via email or in-app support.
• User-generated content: any content you submit within our applications.

2.2 Information Collected Automatically

• Device information: device model, operating system version, unique device identifiers, and mobile network information.
• Usage data: features accessed, pages viewed, time spent, crash reports, and performance diagnostics.
• Log data: IP address, access times, app version, and referring URLs.
• Location data: approximate location derived from IP address. We request precise location only when explicitly required by a feature and disclosed at the time of that request.

2.3 Information from Third Parties

If you connect a third-party account (such as a Google or Apple account) to our services, we may receive information from those platforms as permitted by their privacy policies. We do not control the data practices of third-party platforms.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our applications and services;
• Create and manage your account;
• Send transactional communications (e.g., account notifications, password resets);
• Respond to your requests and provide customer support;
• Analyze usage trends and optimize app performance;
• Detect, investigate, and prevent fraudulent activity and security incidents;
• Comply with legal obligations;
• Send promotional communications, where you have consented to receive them (you may opt out at any time).

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases:

• Contractual necessity: to perform our agreement with you and deliver the services you use.
• Legitimate interests: to improve our services, ensure security, and prevent fraud.
• Consent: where we have asked for and received your consent (e.g., marketing emails, precise location).
• Legal obligation: where we are required to process data to comply with applicable law.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share data only in the following circumstances:

• Service providers: trusted third-party vendors who process data on our behalf (e.g., hosting, analytics, crash reporting) under data processing agreements.
• Platform operators: Google LLC and Apple Inc., as required to distribute and operate apps on their respective platforms.
• Meta Platforms (Facebook): if you interact with features powered by Meta (such as social login or in-app advertising via the Meta Audience Network), data may be shared with Meta pursuant to Meta's Privacy Policy. You can manage Meta's use of your data in your Facebook account settings.
• Legal requirements: if required by law, court order, or governmental authority.
• Business transfers: in connection with a merger, acquisition, or sale of assets, with notice provided to affected users.
• With your consent: in any other case where you have explicitly agreed to the sharing.

6. Third-Party Services and SDKs

Our applications may integrate third-party services that have their own privacy practices:

• Google Analytics for Firebase — usage analytics. Firebase Privacy
• Google Play Services — app distribution and authentication. Google Privacy Policy
• Apple App Store / StoreKit — app distribution and in-app purchases. Apple Privacy Policy
• Meta SDK / Facebook Login — social authentication and advertising (where applicable). Meta Privacy Policy

We encourage you to review the privacy policies of these third parties before using features powered by them.

7. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law or legitimate business purposes (e.g., fraud prevention, legal claims).

8. Data Security

We implement industry-standard technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, and destruction. These include encryption in transit (TLS), access controls, and regular security assessments. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you.
• Correction: request correction of inaccurate or incomplete data.
• Deletion: request deletion of your personal data ("right to be forgotten").
• Portability: receive your data in a structured, machine-readable format.
• Restriction: request restriction of processing in certain circumstances.
• Objection: object to processing based on legitimate interests or for direct marketing.
• Withdraw consent: withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at navbuz@gmail.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

10. Children's Privacy

Our services are not directed to children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal data from children. If we discover that a child has provided us with personal information without parental consent, we will delete it promptly. If you believe a child has submitted data to us, please contact us at navbuz@gmail.com.

11. International Data Transfers

Navbuz is based in Brazil and operates globally. Your data may be transferred to and processed in countries other than your own, including the United States and European Union member states. We ensure that such transfers are protected by appropriate safeguards (e.g., Standard Contractual Clauses) in compliance with applicable data protection laws.

12. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to analyze traffic and improve user experience. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

13. California Privacy Rights (CCPA)

If you are a California resident, you have the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at navbuz@gmail.com.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For significant changes, we will provide a more prominent notice (such as an in-app notification or email). Your continued use of our services after changes take effect constitutes your acceptance of the updated policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Company: Navbuz Inc.
• Email: navbuz@gmail.com